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COVID-19 Info

Updated: 19 July 2021 (Factory information updated 27th January 2022)
The law has changed, but we’re being cautious.

We want everyone to feel safe at the Knowle West Media Centre, so while cases in Bristol are high we’ll continue to ask you to wear your mask in indoor areas, clean your hands regularly and keep your distance from people not in your group. We have a duty of care to everyone at KWMC; visitors, tenants and staff. We believe continuing to take these precautions for now will keep more people feeling safe, comfortable and able to enjoy their time at Knowle West Media Centre and KWMC The Factory.

We’re looking forward to welcoming people back into our spaces to make, create, learn and connect in person and will be gradually reopening our buildings Knowle West Media Centre (Leinster Avenue) and KWMC The Factory (Filwood Green Business Park) after a period of temporary closure, putting a range of COVID safety measures in place.

Activities onsite

We are currently running after-school programmes for young people at KWMC Leinster Avenue (from 19 April 2021), in line with government social distancing guidelines. We will also be offering a semi-virtual option for young people unable to attend an in person session.

Group sizes are considerably smaller than usual due to COVID-19 restrictions. You will only be able to book one activity per young person per week and block booking is essential. For more information visit the Jump Studios page, contact or call 0117 903 0444.

Activities online

All online activities planned for Spring 2021 continue as normal, including our monthly Project Nights for artists and creatives working in communities.

The Factory

Building work is underway at KWMC The Factory (based at Filwood Green Business Park) to create new training, making and working areas. The new space will offer access to tools, equipment and affordable fabrication services, including sewing and embroidery machines and laser-cutting facilities. We anticipate the completion of this work in late spring 2022.

Over the winter and spring months, The Factory will slowly introduce existing members and programme participants to the Factory spaces, to allow them to continue making as our renovations complete. We will also be offering membership to new members at this time on a temporary basis before relaunching the membership scheme to all members and new members later in 2022. We have created additional guidance for the use of the space during this time which can be found here. We ask that everyone coming to the Factory reads and understands this guidance before arrival. If you have any questions please contact

Learning and adapting

One of our organisational values is resilience; during the first national lockdown in early 2020 our team worked with the communities and groups we support to reimagine activities that could no longer happen in person.  This included sharing free online resources, creating tutorials to help people use technologies that were new to them, bringing people together in virtual spaces, and creating events that mix on-screen interaction with hands-on creativity – such as sending materials and craft packs to people’s homes in advance of online workshops. Thank you to everyone who has embraced these new ways of interacting and worked with us to shape the activities of the last few months.

Keep in touch

Our team continue to work and you can contact them via e-mail: you can find contact details for specific staff members here or direct general enquiries to

We’ll continue to post daily on our social media accounts; you can follow and chat to us on Facebook, Twitter and Instagram at @knowlewestmedia @kwmcthefactory and @JumpKWMC – we’d love to hear from you!


If you live in Knowle West and need practical help due to Covid (self-isolating or long term shielding), such as picking up food shopping or prescriptions, you can contact the Knowle West COVID-19 Support Hub on 0800 694 0184.

The Knowle West community website provides links to COVID-19 guidance from the NHS and UK government, and you can keep up to date with local activities and information via the Knowle West Alliance Facebook page.

Throughout the COVID pandemic we’ve continued to monitor government guidance and keep our COVID-19 safety procedures under review.

Contact Us

Knowle West Media Centre
Leinster Avenue
Knowle West
+44 (0) 117 903 0444

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