We use the online platform Eventbrite to manage our ticketed events. Generally, Eventbrite is used to handle registrations for free events (such as our Jump Studios summer activities and our short-term courses).
If you’re not able to register, please do give us a call using the details at the bottom of the page and one of our team can talk to you about other registration options.
When you register for a ticketed event we will either ask if you have any access or dietary needs or provide information about who you can contact to let us know. We do this so we can make sure we provide an enjoyable and accessible experience for everyone. You can read more on our Access page.
When you reserve a ticket to a free activity, we may ask you a few questions about yourself. Some of our projects are designed to support residents of specific areas (e.g. Knowle West), specific ages (e.g. 18-25s) or genders (e.g. women interested in the digital industries) and these questions help us to make sure you’ll be eligible to take part.
When you register for an event, you may be asked for, and provide, personal information – such as your name, e-mail address, or address. If you would like details about how your information is used, how we keep your information secure and your rights to access the information we hold about you, please contact us at enquiries@kwmc.org.uk or 0117 903 0444. You can also view our full Privacy Policy here.
KWMC defines a complaint as any expression of dissatisfaction, whether justified or not, about any aspect of our work. A
complaint can be received verbally, by phone, by email or in writing.
All complaint information will be handled sensitively, telling only those who need to know and following any relevant data protection requirements.
If you have any questions, comments or concerns please contact our team. Our reception is open Monday to Friday, 9am – 5pm:
KWMC (Leinster Avenue): 0117 903 0444 or enquiries@kwmc.org.uk
KWMC: The Factory: 0117 403 2306 or thefactory@kwmc.org.uk
